Partner Account Manager (Chinese, English, Russian)

TL;DR

Partner Account Manager (Chinese, English, Russian): Independently managing operational and analytical tasks for partners from goal setting to execution and result control with an accent on performance metrics analysis and content strategies. Focus on partner support in CRM, process improvements, and cross-functional collaboration for efficiency and cost optimization.

Shanghai, CN / Almaty, KZ - Remote (within locations)

Company

One of the world's largest groups of social discovery companies, uniting millions of users on dozens of products across 150+ countries, including brands like Dating.com and Cupid Media.

What you will do

• Independently manage operational and analytical tasks from goal setting through execution and result control.
• Analyze statistics, reports, and key partner performance metrics to identify quality improvement opportunities.
• Develop and implement content sufficiency and quality strategies with team and cross-functional stakeholders.
• Support and manage partners in Bitrix CRM, handling complex and non-standard requests.
• Contribute to improving partner-related processes and tools like CRM, reporting, and guidelines.
• Collaborate with internal teams to achieve shared goals on efficiency and cost optimization.

Requirements

• Fluency in Chinese (C1), Russian (C1), and English (B2)
• Excellent communication skills
• Experience in negotiating, working with contractors, partners, and handling claims
• Confident work with data in tables (Google Sheets, Excel)
• Advanced user of Google Workspace

Culture & Benefits

• Remote opportunity to work full-time
• 28 calendar days vacation per year
• 7 wellness days per year for personal recovery without sick leave
• Bonuses up to $5000 for successful referrals
• 50% payment for professional training, conferences, and English lessons discount
• Health benefits with up to $1000 gross annual compensation for insurance or medical fees
• Workplace reimbursement up to $1000 gross every 3 years for equipment or co-working
• Internal gamified gratitude system for bonuses exchangeable for merchandise and activities