Senior Software Engineer - Grafana Databases, Managed Services

TL;DR

Senior Software Engineer (Grafana Databases, Managed Services): Operating and evolving production-critical multi-cloud streaming clusters and database infrastructure for Grafana Cloud with an accent on high-throughput workloads, reliability, and scalability. Focus on diagnosing cross-layer failures, designing safe upgrades and rollouts, improving observability and automation, and partnering with database teams on query performance and partitioning.

Location: Remote from Spain time zones only

Salary: EUR 82,988 - 99,586 (Spain)

Company

hirify.global is a remote-first open-source company powering observability for millions of users and thousands of enterprises with Grafana Cloud and Enterprise Stack.

What you will do

• Operate and evolve 100+ multi-cloud WarpStream clusters and related database infrastructure (Mimir, Loki, Tempo).
• Diagnose and eliminate failure modes like object storage latency, noisy neighbors, and query regressions.
• Design safe upgrade and rollout strategies at scale.
• Improve observability, automation, and operational ergonomics.
• Partner with database and platform teams on scaling, partitioning, and performance.
• Serve as escalation point, handle on-call, and manage vendor relationships.

Requirements

• 6+ years in SRE, platform, production, infrastructure, or distributed systems engineering
• Experience operating distributed systems like Kafka, WarpStream, Postgres, ClickHouse in production
• Strong Kubernetes in AWS/GCP/Azure; IaC with Helm/Terraform/Jsonnet
• Solid distributed systems design and trade-offs knowledge
• Proficiency in Go (preferred) or another language; Linux internals, networking, cloud storage
• Incident response experience with blameless PIRs; clear communication and autonomy

Culture & Benefits

• 100% remote global culture with collaboration via video calls
• RSUs for all roles, equity ownership, and performance bonus
• 30 days annual leave plus 3 Grafana Shutdown Days
• AI coding assistants with company budget; access to frontier models
• Balanced on-call aligned to 12 daylight hours; in-person onboarding
• Transparent communication, autonomy, career growth, and open-source values