Multilingual AI Content Expert

TL;DR

Multilingual AI Content Expert: Support the LLM Translation Quality Project building a scalable language-agnostic engine that automates content across 20+ languages with an accent on defining AI translation quality standards and auditing LLM output. Focus on co-developing prompts and AI agents, leading end-to-end content projects, and tracking metrics for continuous model improvement.

Location: Paris or Remote from France

Company

World’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries, with a team of 800 employees across 5 global offices, 30% fully remote.

What you will do

• Contribute to the design, build, and implementation of a language-agnostic LLM process for translation quality reviews and content reorganization.
• Research and produce core content for support channels and manage localization into 20+ languages using AI-driven workflows.
• Lead end-to-end content projects from conception to stakeholder implementation.
• Co-develop prompts and AI agents for tools, track key metrics, and ensure continuous model improvement.

Requirements

• Exceptional written and verbal communication skills in English.
• Proven experience managing content across multiple languages and markets.
• Strong understanding and hands-on experience with AI tools, with curiosity for building and testing new AI agents.
• Adaptable and resourceful, able to learn and master new software and tools quickly.
• Strong sense of ownership, ability to prioritize tasks to meet business goals.
• Highly organized, structured, and detail-oriented in content and project management.

Nice to have

• Background in translation, linguistics, or similar.
• French language skills.
• Previous experience writing content for customer service or community support audience.