Forward Deployed Engineer (AI)

TL;DR

Forward Deployed Engineer (AI): Owning technical success across the full customer lifecycle, from pre-sales workflow discovery to implementation, adoption, and expansion with an accent on delivering measurable outcomes and building AI-powered workflows. Focus on translating business goals into working solutions, leading go-lives, and influencing product direction.

Location: London, England, United Kingdom

Company

hirify.global is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

What you will do

• Lead end-to-end technical execution across the customer journey.
• Build AI-powered workflows that improve multilingual content quality, speed, and efficiency.
• Own integrations and automation that embed hirify.global into enterprise systems.
• Partner cross-functionally to drive adoption, expansion, and long-term success.
• Translate customer requirements into a clear technical solution plan and implementation path through a strategic plan.
• Configure platform integrations and end-to-end processes using APIs, connectors, and middleware.

Requirements

• BS/MS in engineering, analytics, or a related field with 10+ years in technical deployment, implementation management, or technical account management of SaaS products at Enterprise customers.
• Experience with REST APIs, GitHub, AI SaaS workflows, enterprise change management, and technical solution design/integrations.
• Skilled in troubleshooting complex implementation issues and creating custom solutions with software like LMS, CMS, PIMs, DAMs.
• Excellent communication skills with experience presenting to both technical and executive audiences.
• Strong negotiation, influencing, and client relationship management skills.
• Willingness to travel up to 40%.

Culture & Benefits

• Global, connected team of 200+ people across 30+ countries.
• Remote-friendly work environment with a hub-and-spoke model anchored in eight key locations.
• AI Native Organization using AI across all areas to accelerate decision-making.
• Opportunity to shape how AI transforms the workplace and play an integral role in ensuring hirify.global remains a leader in AI innovation.
• Reshaping the $100B multilingual content industry with an AI-powered platform.
• Transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation.