Analyst II, Strategy & Operations

TL;DR

Analyst II (Strategy & Operations): Leading complex analytics initiatives to inform operational strategy, risk mitigation, and long-term planning with an accent on KPI frameworks, resource allocation, and platform safety. Focus on identifying structural inefficiencies, proposing data-backed recommendations, and elevating analytics maturity within Trust & Safety.

Location: Buenos Aires, Argentina

Company

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other.

What you will do

• Own and evolve KPI frameworks that measure Trust & Safety performance, risk exposure, and operational health.
• Lead forecasting, capacity modeling, and scenario planning to inform hiring, investment, and prioritization decisions.
• Conduct deep-dive analyses into risk trends, enforcement quality, operational efficiency, and emerging platform challenges.
• Build scalable dashboards and self-serve reporting tools to increase visibility and enable faster decision-making.
• Identify structural inefficiencies and propose data-backed recommendations for process improvements.
• Partner with Product, Engineering, Policy, and Operations leaders to inform roadmap decisions through analytics.

Requirements

• 2–5 years of experience in Strategy, Business Operations, Business Intelligence, or Data Analytics.
• Strong SQL proficiency and advanced Excel modeling skills.
• Experience building forecasting models, scenario analyses, and KPI frameworks.
• Demonstrated ability to independently scope and lead analytical projects end-to-end.
• Strong communication skills with the ability to influence senior stakeholders.
• Ability to connect operational metrics to broader business strategy.

Nice to have

• Experience in Trust & Safety, fraud prevention, compliance, or platform risk environments.
• Familiarity with experimentation design and enforcement quality measurement.
• Experience partnering closely with Product and Engineering teams, preferably within ecommerce, fintech, marketplace, or social media companies.

Culture & Benefits

• Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Join a fun and collaborative team that works hard and celebrates success together.
• Enjoy competitive pay and comprehensive healthcare benefits.
• Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Participate in learning, development, and recognition programs to help you thrive and grow.