Renewals Specialist (French Speaking)

TL;DR

Renewals Specialist (French Speaking): Managing the end-to-end customer renewal lifecycle for French accounts, ensuring accurate and timely handling of renewals. Focus on maintaining accurate deal staging in Salesforce and providing reliable weekly renewal forecast updates.

Location: Belgrade, Serbia (Hybrid; 3 days/wk in office)

Company

hirify.global is a fast-growing leader in the multi-cloud and SaaS data protection as a service industry.

What you will do

• Prepare and deliver accurate renewal quotes a minimum of 90 days prior to expiration dates for French accounts.
• Maintain accurate and up-to-date deal staging in Salesforce (SFDC).
• Provide reliable weekly renewal forecast updates to support business planning and leadership visibility across the French market.
• Identify and act on opportunities to upgrade customers from standard licensing to premium offerings.
• Proactively follow up with French resellers and end users to confirm quote receipt and track progress through to close.
• Proactively engage customers on cross sell and expansion opportunities upon renewal and pass it to the appropriate hirify.global team.

Requirements

• Native or fluent French speaker with strong proficiency in English (written and verbal) — essential for this role.
• Proven experience in sales support, renewals, account management, revenue operations, or a related role, ideally within the French market.
• Solid understanding of the French channel ecosystem, including local distributors and reseller dynamics.
• Proficiency in CRM platforms, particularly Salesforce; familiarity with HubSpot is a plus.
• Excellent written and verbal communication skills with a customer-first mindset.
• Bachelor's degree in Business, Information Technology, Sales or a related field is preferred.

Nice to have

• B2B SaaS experience.
• Experience selling with and through strategic partners like Dell, Nutanix, Google, AWS, Microsoft, Atlassian, and OKTA.
• Experience within data protection, cloud-native, security, data storage industries.

Culture & Benefits

• hirify.global's core values are Authenticity, Grit, and Empathy.
• Opportunity to build your career with a “Visionary” B2B SaaS company.
• Excellent benefits package including Medical Insurance, generous time off, and more.
• Career development programs and an inclusive global culture.
• All employees participate in the equity program.