Manager, Professional Services

TL;DR

Manager, Professional Services: Leading a team to drive regional growth by partnering with Strategic Sales teams, bringing hirify.global’s value into C-suite conversations and scoping complex delivery engagements that drive real ROI with an accent on skills development and capacity planning. Focus on balancing high-level strategy with hands-on team development and mastering the art of trust-building.

Location: Ireland - Remote

Company

hirify.global is the most powerful work management platform built for teams and organizations looking to collaborate, create, and exceed every day.

What you will do

• Empower your team to proactively identify and solve delivery bottlenecks.
• Ensure your team masters hirify.global’s technical functionality and can translate requirements into high-value business outcomes.
• Work alongside Sales to position hirify.global’s services as a competitive advantage, leading the scoping and selling of enterprise-grade engagements.
• Act as the ultimate unblocker for your team, navigating risks, and managing regional resource capacity.
• Adapt hirify.global’s methodology to the diverse business cultures within the EMEA region.

Requirements

• 7+ years of experience in professional services or management consulting, with at least 2 years in a formal people leadership or "team lead" capacity.
• A proven track record of leading complex software rollouts within large enterprise organizations.
• Expertise in Organizational Change Management and project management frameworks (Agile, Waterfall, etc.).
• Strong experience in Business Process Mapping and translating technical requirements into executive-level value propositions.
• A "customer-first" mindset and a genuine passion for improving how teams work.

Nice to have

• Prior experience at a Tier 1 consulting firm or a high-growth SaaS provider.
• Certifications: PROSCI, PMP, PRINCE2, or Lean Six Sigma.
• Technical Literacy: Familiarity with REST APIs, BI tools (Tableau/PowerBI), or middleware like Workato/Make to discuss automation and integrations.
• Multilingualism: Fluency in a second European language (German or French is a plus).

Culture & Benefits

• 25 calendar days of paid vacation.
• Parental Leave: 26 Weeks Maternity / 4 Week Paternity.
• Hybrid work mode for team members near office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week.
• Health Insurance (Employees + Dependents).
• Pension Scheme.

Hiring process

• Prescreen with the Recruiter - 30 min.
• Peer Interview (Consulting Manager) - 45 min.
• Interview with the Hiring Manager - 45 min.
• Final Cultural Interview 45 mins.