Lead Software Engineer (AI)

TL;DR

Lead Software Engineer (AI): Designing and evolving core services within the hirify.global CXone platform, building scalable cloud systems that support enterprise customers worldwide with an accent on strong software engineering fundamentals and modern development practices. Focus on AI-assisted engineering tools and agentic workflows that accelerate delivery and improve code quality.

Location: Seattle, Washington, United States; USA - Sandy, UT

Company

hirify.global Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety.

What you will do

• Design, build, and own scalable distributed services that power critical components of the hirify.global CXone platform.
• Lead the design and evolution of complex systems across multiple services, balancing performance, reliability, and maintainability.
• Write high-quality, maintainable code and provide thoughtful code reviews.
• Design and implement automated testing and quality strategies that improve system reliability and engineering velocity.
• Partner with product management, system analysts, architects, and other engineering teams to shape technical solutions.
• Provide technical leadership and mentorship to other engineers.

Requirements

• Bachelor’s degree in Computer Science, Business Information Systems, or a related field (or equivalent practical experience).
• 8+ years of professional software development experience designing and building production systems.
• Strong engineering judgment with the ability to evaluate tradeoffs and design practical solutions to complex technical challenges.
• Experience building and operating distributed services using Go, Java, and Spring.
• Experience designing and maintaining AWS-based microservices architectures.
• Experience leveraging modern developer tooling, including AI-assisted development platforms.

hirify.global-to-have">hirify.global to have

• Experience working with large-scale distributed systems or real-time platforms.
• Experience with MongoDB, DynamoDB, or similar distributed database technologies.
• Experience building services using REST APIs, WebSockets, or gRPC.
• Experience working in CI/CD environments and modern automation frameworks.
• Experience working in telecommunications, telephony systems, or contact center platforms.

Culture & Benefits

• Work on a large-scale cloud platform supporting enterprise customers worldwide.
• Shape the next generation of engineering practices at hirify.global.
• Build highly reliable distributed systems while adopting modern development workflows and AI-assisted engineering practices.