Payment Support Specialist (iGaming)

TL;DR

Payment Support Specialist (iGaming): Supporting efficient payment processing across various markets and payment methods with an accent on ensuring correct real-time transaction processing and minimal downtime. Focus on identifying vulnerabilities in payment systems, implementing security improvements, and resolving payment-related issues.

Location: Onsite in Belgrade, Serbia

Company

hirify.global is an IT company in the iGaming industry, focusing on marketing, gaming, and financial segments, with products implemented in European, African, and Latin American markets.

What you will do

• Support efficient payment processing across all markets and payment methods.
• Monitor payment gateways and third-party processors to ensure seamless operation.
• Verify and reconcile payment discrepancies, resolving related issues.
• Identify opportunities for improving payment processing procedures and workflows.
• Ensure payment systems work as expected and comply with legal and company policies.
• Coordinate with customers and internal teams to resolve payment-related issues.

Requirements

• Languages: Russian and English (written and spoken) mandatory

Culture & Benefits

• Competitive salary with annual review.
• Rapid growth opportunities within the company.
• Private health insurance and Fit Pass provided.
• Modern and comfortable office with free fruits and snacks.
• Corporate events, team-building activities, and birthday vouchers.