Salesforce CRM Consultant (Fintech)

TL;DR

Salesforce CRM Consultant (Fintech): Consulting and supporting business units across the hirify.global Group on Salesforce Sales & Service Cloud topics with an accent on analyzing business processes and designing end-to-end CRM solutions based on Salesforce best practices. Focus on optimizing Lead-to-Cash and Service processes incl. quoting, case management, service workflows, and integration to ERP/logistics systems.

Location: Porto, PT

Company

hirify.global is an international technology group with around 13,000 employees at over 100 locations worldwide, offering products, solutions and services in the Business Areas Pharma, Supply Chain, and Technologies.

What you will do

• Consult and support business units across the hirify.global Group on Salesforce Sales & Service Cloud topics.
• Analyze business processes and design end-to-end CRM solutions based on Salesforce best practices.
• Configure and optimize Salesforce Sales Cloud, Service Cloud, and related modules.
• Lead workshops, requirements engineering, and solution design with global business stakeholders.
• Manage and execute Salesforce implementations, enhancements, rollouts, and integration projects.
• Contribute to CRM platform standardization, data governance, and scalable global template design across all divisions.

Requirements

• Professional experience in Salesforce consulting (in-house or external).
• Solid expertise in Salesforce Sales Cloud and/or Service Cloud, including configuration, automation, and data model design.
• Experience with declarative development, permission modeling, and process automation.
• Proven ability to take architectural responsibility and lead functional workstreams or entire CRM projects in international contexts.
• Experience collaborating in cross-functional and multicultural teams.
• Fluent English (German is a plus).

Nice to have

• Knowledge Experience Cloud, Marketing Cloud, SAP S/4 integration scenarios, or API-based integrations.
• Salesforce certifications (Admin, Advanced Admin, Sales Cloud, Service Cloud) are a plus.
• Willingness to travel 10%.

Culture & Benefits

• Value diversity and welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status.