Conversion Agent (Fintech)

TL;DR

Conversion Agent (Fintech): Managing client acquisition and conversion for a forex platform with an accent on Arabic language communication and lead management. Focus on building relationships with prospective clients, handling objections, and meeting performance targets in a fast-paced financial environment.

Location: Must be based in Limassol, Cyprus

Company

A reputable and established forex firm dedicated to delivering secure and innovative financial services to a diverse international client base.

What you will do

• Communicate with prospects in Arabic via phone, chat, and email to drive conversions.
• Identify customer needs and provide tailored solutions to maximize sales performance.
• Handle objections professionally while maintaining high standards of customer service.
• Maintain accurate and up-to-date interaction records within the CRM system.
• Monitor conversion metrics, analyze client feedback, and report on key performance insights.

Requirements

• Native or fluent Arabic speaker required for client interactions.
• Proven experience in forex, sales, or conversion-focused roles.
• Strong interpersonal and communication skills for a target-driven environment.
• Basic computer literacy and familiarity with CRM tools.
• Must be able to work on-site in Limassol.

Nice to have

• Proficiency in French language.

Culture & Benefits

• Significant opportunities for career advancement and personal development.
• Supportive, ambitious, and dynamic team environment within an expanding brand.
• Standard working hours: 10:00-19:00.