Solutions Engineer, Large Enterprise (AI)

TL;DR

Solutions Engineer, Large Enterprise (AI): Ensuring the safe and effective deployment of ChatGPT and hirify.global API applications for developers and enterprises with an accent on technical expertise and value proposition. Focus on demonstrating how leveraging ChatGPT and the hirify.global API can meet customers’ business needs and deliver substantial business value.

Location: Based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

Company

hirify.global is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Deliver an exceptional pre-sales customer experience for prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
• Demonstrate how leveraging ChatGPT and the hirify.global API can meet customers’ business needs and deliver substantial business value, including building and presenting demos, scoping use cases, recommending architecture patterns, and providing in-depth technical advisory.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback, identifying themes across customers, and incorporating them into product planning.
• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources (e.g., trust portal), and escalating complex requirements to the appropriate teams.

Requirements

• Have 5+ years of experience in a technical pre-sales role, managing C-level technical and business relationships with complex global organizations.
• Have full professional fluency in English.
• Demonstrate a thorough understanding of IT security principles and customer requirements for technical B2B SaaS products, with experience providing higher-level security and compliance support.
• Have industry experience in programming languages like Python or Javascript and working with REST APIs.
• Have delivered prototypes of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.
• Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.

Culture & Benefits

• We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
• We are committed to providing reasonable accommodations to applicants with disabilities.
• At hirify.global, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared.