Content Risk Analyst II

TL;DR

Content Risk Analyst II (Trust & Safety): Reviewing fundraiser content and handling policy escalations to ensure platform authenticity and beneficiary safety with an accent on complex investigations and crisis management. Focus on mitigating risk, mentoring peers, and driving operational excellence within a high-stakes Trust & Safety environment.

Location: Dublin, Ireland. Must be based in or able to work from Dublin.

Company

hirify.global is a global fundraising platform dedicated to helping people and organizations raise funds for causes that matter.

What you will do

• Review fundraiser content and manage policy escalations to maintain platform integrity and beneficiary safety.
• Conduct high-risk investigations and support crisis response protocols during time-sensitive situations.
• Mentor Analyst I peers and lead quality assurance initiatives to improve team performance.
• Identify policy gaps and provide actionable insights to leadership for long-term strategy.
• Collaborate with Go-To-Market and Communications teams on high-profile fundraising cases.
• Manage ticket queues efficiently while navigating complex, sensitive, and graphic material.

Requirements

• 5+ years of experience in Trust & Safety, risk, fraud prevention, or operations.
• Demonstrated ability to manage complex investigations and independent decision-making under pressure.
• Must be able to review sensitive material, including potentially disturbing content such as violence or exploitation.
• Must be available for a fixed Wednesday-Sunday work schedule, including holiday shifts.
• Advanced analytical skills with the ability to interpret data and monitor trends.
• Experience mentoring team members and supporting onboarding or training programs.

Culture & Benefits

• Comprehensive healthcare and competitive pay structures.
• Generous parental leave and flexible time-off policies.
• Financial assistance for hybrid work arrangements and family planning.
• Access to learning, development, and recognition programs.
• Opportunity to contribute to a mission-driven organization with active DEI initiatives.
• Wellness resources and employee assistance programs supporting mental and holistic health.