Knowledge Base Specialist

TL;DR

Knowledge Base Specialist: Building and maintaining company-wide documentation covering web, haptics, VR, and mobile products with an accent on making complex technical and product information intuitive and accessible for both internal teams and external users. Focus on consolidating existing internal knowledge, building a centralized knowledge base, and integrating AI tools to enhance documentation.

What you will do

• Develop and maintain clear technical documentation for web, haptics, and mobile platforms.
• Translate complex architectural and product decisions into user-friendly knowledge base articles.
• Ensure internal documentation is accessible, up-to-date, and structured for all team members.
• Consolidate existing internal knowledge to build a centralized knowledge base.
• Produce release notes, feature guides, and documentation, presenting technical content in simple language.
• Collaborate with product managers and engineers to accurately reflect changes in documentation.

Requirements

• Proven experience in technical writing, knowledge base management, or documentation roles.
• Ability to understand complex technical systems and translate them into structured documentation.
• Experience collaborating with product, QA, and engineering teams.
• Familiarity with documentation tools, wikis, and AI-assisted writing tools.
• Strong attention to detail, organizational skills, and ability to coordinate contributions.
• Fluency in English; Russian is a plus.

Culture & Benefits

• Be part of a pioneering team in a rapidly evolving industry.
• Have a direct impact on the future of immersive media.
• Enjoy flexible working hours and a remote-first culture.
• Be part of a team that values initiative, clarity, and collaboration.
• Access all necessary tools and tech.
• Receive unlimited DeoVR Premium.

Hiring process

• HR Screening (30 min)
• Team Interview (1 hour)
• Case Task (2-3 hours)
• CEO Interview (30 min)