Recruiter (Customer Service)

TL;DR

Recruiter (Customer Service): Managing end-to-end high-volume recruitment for customer support and operational roles with an accent on pipeline development and stakeholder coordination. Focus on streamlining hiring processes in a fast-paced environment and ensuring a high-quality candidate experience.

Location: Must be based in or able to work from Mexico City, Mexico (Hybrid)

Company

hirify.global is a global ride-hailing and super-app company dedicated to challenging injustice and creating fairer opportunities for millions of users worldwide.

What you will do

• Manage end-to-end recruitment for high-volume roles including Customer Support, Online Checkout, and Incident Management specialists.
• Develop and maintain effective talent pipelines to meet aggressive hiring targets.
• Partner with hiring managers to define role requirements and ensure alignment.
• Leverage ATS and automation tools to source, track, and manage large candidate volumes.
• Organize and facilitate hiring events to support mass recruitment needs.
• Maintain high professional standards for candidate engagement throughout the recruitment lifecycle.

Requirements

• 3+ years of experience in mass or high-volume recruitment.
• Fluency in English, Spanish, and Portuguese is required.
• English resume submission is mandatory for application.
• Proficiency in recruitment tools such as ATS, sourcing platforms, and automation software.
• Ability to thrive in a fast-paced, target-driven work environment.
• Strong organizational and communication skills.

Nice to have

• Previous experience in tech, mobility, or fast-scaling startups.

Culture & Benefits

• Opportunity to impact global mobility and social justice initiatives.
• Work within a mission-driven global tech organization.
• Exposure to large-scale operations and international team collaboration.