Senior GRC Analyst (SaaS)

TL;DR

Senior GRC Analyst (SaaS): Leading privacy operations and security governance within the GRC team with an accent on GDPR compliance, risk assessments, and audit support. Focus on operationalizing privacy-by-design, managing third-party risk reviews, and collaborating across legal and engineering teams to ensure global regulatory alignment.

Location: Hybrid, Lisbon, Portugal

Company

hirify.global is a leading AI-powered customer engagement platform that enables brands to deliver personalized cross-channel experiences at scale.

What you will do

• Lead privacy operations, including managing Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs).
• Maintain privacy program documentation such as Records of Processing Activities (ROPA) and manage Data Subject Access Requests (DSARs).
• Conduct privacy and compliance risk assessments aligned with GDPR, CCPA/CPRA, and HIPAA requirements.
• Support rotational GRC responsibilities including third-party risk management and audit support for SOC 2 and ISO 27001.
• Collaborate with Legal, Product, and Engineering teams to embed privacy-by-design and automation into workflows.
• Assist in customer trust inquiries by partnering with Sales and Customer Success teams on privacy questionnaires.

Requirements

• Proven experience with GDPR and global privacy operations in a SaaS environment.
• Hands-on experience conducting PIAs, DPIAs, ROPAs, and DSAR management.
• Experience in third-party risk management and security review processes.
• Familiarity with audit frameworks such as SOC 2, ISO 27001, and ISO 27701.
• Ability to translate complex privacy and security risks into clear, actionable recommendations for cross-functional stakeholders.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.

Nice to have

• Privacy certifications such as CIPP/E, CIPP/US, or CIPM.
• Experience with US state privacy laws including HIPAA and CCPA.

Culture & Benefits

• Competitive salary and meaningful equity.
• Private Medical Insurance and Life/Risk Assurance.
• Meal allowance and paid annual leave.
• Global Lifestyle Reimbursement Account.
• Commitment to diversity, inclusion, and a healthy, collaborative work culture.
• Complete laptop workstation and remote-friendly flexibility.