Product Analyst (Donor Portal)

TL;DR

Product Analyst (Donor Portal): Identifying insights in data to help product teams uncover growth opportunities, focusing on improving subscription management within the donor portal and enhancing donor communications. Focus on conducting A/B tests, building data marts, and developing BI dashboards to work with retention rate and subscription/supporter LTV metrics.

Location: Remote (Portugal)

Salary: €50 monthly allowance to cover internet and mobile phone expenses

Company

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible.

What you will do

• Run A/B tests.
• Identify insights in data, conduct research, and help product teams uncover growth opportunities.
• Work with retention rate and subscription/supporter LTV metrics.
• Design and build data marts.
• Develop and maintain BI dashboards.
• Handle ad-hoc requests from product teams.

Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst.
• A strong foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL.
• Expertise in Python and its data analysis libraries (NumPy, Pandas, Matplotlib, Scikit-learn).
• Hands-on experience with BI tools (Tableau, Power BI, Metabase).
• Strong written English for clear documentation and communication.

Nice to have

• Curiosity and a hypothesis-driven mindset.
• Ability to communicate complex analytical concepts to non-technical audiences.
• Detail-oriented with a strong sense of ownership.
• Comfort working in fast-paced, data-rich environments.

Culture & Benefits

• Private medical insurance for the employee and their family.
• 22 paid vacation days per year and up to 14 paid public holidays.
• Remote working.
• English learning courses and relevant professional education.
• Home Office Setup Assistance for purchasing furniture to create a comfortable workspace.