Junior Social Community Manager

TL;DR

Junior Social Community Manager (Social Media): Managing daily interactions and brand sentiment across social platforms with an accent on community engagement and response management in the automotive sector. Focus on identifying trends, coordinating with cross-functional teams, and maintaining consistent brand voice.

Location: Hybrid position based in Frankfurt, Germany (requires regular office presence).

Company

An international creative agency providing a supportive and collaborative work environment.

What you will do

• Monitor and manage daily interactions across Instagram, TikTok, Facebook, and YouTube.
• Respond to comments, messages, and community inquiries in a brand-consistent tone.
• Identify trends, feedback, and sentiment shifts within the community.
• Collaborate with Social, Creative, and Client Service teams on insights and strategy.
• Support content scheduling, platform updates, and performance tracking.
• Participate in community activations, Q&A sessions, and live formats.

Requirements

• Must be based in or able to commute to Frankfurt, Germany.
• Strong written and verbal communication skills in both German and English.
• 1–2+ years of experience in community management or social operations.
• Understanding of platform cultures and community dynamics.
• Ability to work within structured workflows and cross-functional teams.
• Automotive familiarity is highly advantageous.

Culture & Benefits

• Hybrid work flexibility with home office days on Mondays and Fridays.
• International and inclusive team environment.
• Subsidized lunch program via meal vouchers.
• Support for professional career development and training.
• Pet-friendly office space with modern ergonomic workstations.
• Wellness perks including gym membership contributions, mental health app access, and fresh fruit.