Senior Strategic Advisor (UX & Adoption)

TL;DR

Senior Strategic Advisor (UX & Adoption): Assessing and improving customer platform experience for enterprise organizations with an accent on information architecture, usability, and adoption roadmaps. Focus on conducting structured UX audits, facilitating stakeholder workshops, and translating complex platform insights into actionable guidance for communication and IT teams.

Location: Must be based in or able to work from Sydney, Australia (Hybrid)

Company

hirify.global is an AI-native Employee Experience Platform, helping organizations unlock the power of internal communication through intranet, app, and email solutions.

What you will do

• Conduct structured UX audits of enterprise customer instances, including information architecture and content patterns.
• Facilitate workshops with stakeholders to align on platform structure, governance, and scalable patterns.
• Translate UX findings into prioritized recommendations and adoption-oriented roadmaps.
• Partner with Customer Success and Professional Services to drive measurable ROI and platform adoption.
• Create and maintain internal assets like playbooks, templates, and workshop kits.
• Present strategic findings to diverse customer stakeholders, including HR, IT, and executive leadership.

Requirements

• 2–3 years of experience in UX (design, research, service design, or consulting).
• Strong ability to synthesize complex insights into executive-ready narratives.
• Experience navigating enterprise governance, stakeholder priorities, and varying business constraints.
• Familiarity with B2B SaaS environments, software adoption, and iteration cycles.
• Excellent communication and presentation skills, capable of bridging technical and non-technical discussions.
• Ability to prioritize effectively in a client-facing environment with fixed timelines.

Nice to have

• Experience in the digital workplace, internal communications, or employee experience space.
• Proficiency in Miro and Figma for facilitating sessions and concept development.

Culture & Benefits

• Attractive salary packages including a long-term incentive plan (LTIP).
• Flexible working hours with a hybrid work model and $2400 AUD yearly flex allowance.
• 31 days of annual vacation, plus paid Fridays off during August.
• Support for private health insurance and competitive Paid Parental Leave.
• Dedicated annual volunteer day for social projects.