Vp Business Operations (Fintech)

TL;DR

Vp Business Operations (Fintech): Drive operational excellence, streamline processes, and ensure delivery across SIS with an accent on client business relationship management, production services optimization, and business integration programs. Focus on leading large-scale transformation initiatives, managing multi-product portfolios, and fostering collaboration across product, technology, and finance teams.

Location: Toronto, ON (Hybrid - Flexible Options)

Salary: CAD $240,000 - $260,000

Company

hirify.global is a global fintech company focused on empowering others to accomplish more through operational excellence and innovation.

What you will do

• Manage client-facing teams and participate in governance meetings to drive T&M revenue and capitalize on SIS opportunities.
• Oversee production services teams to ensure efficient, scalable, and client-centric service models with KPI tracking.
• Align product and technology roadmaps with business priorities and control costs across Centers of Excellence.
• Enhance operational processes, analytics, and reporting to improve financial and client satisfaction outcomes.
• Lead operational business integration projects and maximize synergies across hirify.global platforms.

Requirements

• Location: Must be based in Toronto, ON or able to work hybrid with flexible options.
• Bachelor’s degree required; MBA or equivalent advanced degree preferred.
• 10+ years in business or operational leadership roles within Financial Services, Fintech, or Technology sectors.
• Proven track record leading large-scale transformation initiatives from strategy through execution.
• Strong program management and stakeholder management skills in a matrixed environment.
• Ability to lead through influence and manage high-performing teams across multiple market sectors.

Culture & Benefits

• Collaborative, engaging, and inclusive work environment.
• Commitment to associate empowerment and authentic workplace culture.
• Hybrid work model with flexible options.
• Comprehensive background check process including employment, education, credit, and criminal record verification.

Hiring process

• Virtual or in-person interviews with hybrid interview options.
• Recruiters provide guidance and answer candidate questions throughout the process.
• Use of AI-based tools to support recruiters, with all decisions including human review for fairness and accuracy.