Technical Support Specialist

TL;DR

Technical Support Specialist: Providing technical assistance and problem-solving for hirify.global's software solutions with an accent on communication and collaboration with diverse teams. Focus on self-learning to support different products and modules and ensuring effective communication in English and Korean.

Location: Onsite in Xi'an, China

Company

hirify.global's software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.

What you will do

• Collaborate effectively with diverse teams and clients.
• Provide technical support for hirify.global's software solutions.
• Utilize self-learning skills to support different products and modules.

Requirements

• Bachelor’s Degree and 2 year of professional experience in a computer Science field or 4+ years of related experience on ALM domain.
• Familiarity with basic knowledge of operating systems, networks, Java and databases.
• Strong Self-Learning Skills: Ability to learning on the fly for different product and modules.
• Good Communication: Strong interpersonal and English: B2+ required communication skills, with the ability to collaborate effectively with diverse teams and clients.
• Strong interpersonal and Korean communication skills, with the ability to collaborate effectively with diverse teams and clients.

Culture & Benefits

• hirify.global aims to create opportunities for team members to explore, learn, and grow.
• Team members can see their ideas come to life.
• hirify.global celebrates the differences that make its team who they are and the work they do possible.