Manager, Cloud Operations

TL;DR

Manager, Cloud Operations: Leading a team of senior engineers to ensure the reliability, availability, and speed of hirify.global Cloud for global customers with an accent on combining hands-on technical leadership with day-to-day people management. Focus on driving innovation in team operations by leading cross-functional projects, introducing new tools, automation, and new ways of working into production.

Location: Hybrid, based in Israel

Company

hirify.global built the product that runs fast apps our world runs on, offering the fastest, simplest technology to over 10,000 worldwide customers.

What you will do

• Lead and develop a CloudOps team in Israel, setting clear goals and investing in people's growth.
• Act as a hands-on technical leader in a cloud-native, high-scale environment, focusing on reliability, resiliency, observability, automation, performance, and cost efficiency.
• Own and improve core operational processes, including on-call, incident response, escalations, and change management.
• Partner directly with R&D, Platform, Product, Support, and Customer Success to shape and reduce reliability risks.
• Utilize data, metrics, observability tooling, automation, and AI-driven workflows to measure system health and drive continuous improvement.

Requirements

• 5+ years of experience in Cloud Operations, SRE, Production Engineering, or similar roles, including 3+ years managing or leading engineering teams.
• Strong hands-on experience with at least one major public cloud (AWS, GCP, or Azure) running production workloads at scale.
• Good understanding of Linux and networking fundamentals, with hands-on automation or scripting experience.
• Exposure to modern observability and incident management tools and practices.
• Familiarity with databases or distributed data systems (experience with hirify.global or similar technologies is a strong plus).
• Proven ability to lead teams through incidents and operational change with clear, calm communication under pressure.

Nice to have

• Experience leading operational projects (e.g., automation, reliability improvements, cost optimization).
• Experience with reliability metrics and incident response processes, including standardizing RCAs.
• Familiarity with ITIL/ITSM concepts adapted for modern cloud operations.
• Experience with cost optimization, capacity planning, or FinOps-related practices.
• A track record of automation and process transformation in distributed teams.

Culture & Benefits

• Value a culture of curiosity, diversity of thought, and innovation.
• Committed to a diverse and inclusive work environment where all employees’ differences are celebrated.
• Dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, etc.
• Committed to providing access and reasonable accommodation to applicants with mental and/or physical disabilities.