Account Lead (Web)

TL;DR

Account Lead (Web): Overseeing the end-to-end delivery of web and digital solutions for a client account with an accent on quality, timeliness, cost, and risk controls. Focus on managing distributed teams, ensuring operational excellence, and driving continuous improvement in delivery operations.

Location: Onsite in Karnataka, India

Company

hirify.global is a technology-led healthcare solutions provider focused on enabling healthcare organizations to be future-ready.

What you will do

• Lead end-to-end delivery of web or digital projects for an assigned client account.
• Act as the single point of contact for client delivery, coordinating internal and offshore teams.
• Develop and maintain delivery plans, tracking status, risks, and issues.
• Ensure delivery aligns with contract, scope, budget, schedule, and quality expectations.
• Monitor account delivery health through operational metrics and drive continuous improvement.
• Lead and mentor delivery teams, fostering a high-performance culture.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Business, or relevant discipline.
• 5-8+ years of delivery, project, or account management experience in web or digital projects.
• Proven experience managing web applications, digital platforms, or websites, preferably in life sciences or healthcare.
• Strong knowledge of web technologies, digital delivery lifecycle, QA, and deployment processes.
• Experience managing distributed teams (onshore/offshore) and vendor relationships.
• Excellent stakeholder management and communication skills.

Nice to have

• Master’s / MBA degree.
• Experience in healthcare / life sciences digital programmes.
• Understanding of web analytics, SEO, tag management, or digital marketing operations.
• Certifications such as PMP, ScrumMaster, or Agile Certification.
• Experience with multi-service line portfolios (e.g., web + mobile + omnichannel).

Culture & Benefits

• Opportunity for accelerated, global career growth.
• Unique career experience that celebrates entrepreneurship, guided by passion and innovation.
• Mentorship from experienced industry professionals.
• Purpose-driven environment with a strong focus on customer obsession.
• Commitment to inclusion and diversity as an Equal Employment Employer.