Mid Renewal Specialist Admin (CRM)

TL;DR

Mid Renewal Specialist Admin (CRM): Managing and maintaining renewal, add-on, and upgrade quotes within a CRM system with an accent on data accuracy, compliance, and process adherence. Focus on reviewing opportunity data, supporting custom requests, and tracking productivity metrics.

Location: Hybrid in Costa Rica

Company

hirify.global is a global company offering software and digital engineering solutions across various domains.

What you will do

• Generate, update, and manage renewal, add-on, and upgrade quotes, ensuring accuracy.
• Review and validate opportunity data in the CRM system for hygiene and compliance.
• Submit closed-won opportunities for processing and support custom quote requests.
• Track personal productivity metrics and collaborate actively in team meetings.

Requirements

• Associate’s Degree or equivalent professional experience.
• 2+ years of experience in administrative, sales support, renewal operations, or CRM-related roles.
• Hands-on experience working with Salesforce or similar CRM platforms.
• Proficiency in Google Workspace and Microsoft Office (Word and Excel).
• Strong attention to detail, organizational, and time management skills.
• Strong written and verbal communication skills for effective collaboration.

Culture & Benefits

• Inclusive hiring based solely on skills, without discrimination.
• Opportunity to support onboarding of new team members.
• Collaborative team environment with active participation in meetings.
• Customer-oriented mindset in a structured, process-driven environment.