Customer Solution Architect

TL;DR

Customer Solution Architect (Data/Analytics): Retaining and expanding hirify.global ecosystems through technical engagement, advocacy, and opportunity progression with an accent on data architecture, analytics, AI, and cloud platforms. Focus on platform utilization, identifying technical differentiators, and advancing ARR through technical progression.

Location: Mexico City, CDMX, Mexico

Company

hirify.global provides a cloud analytics and data platform for AI, empowering customers to make better, more confident decisions.

What you will do

• Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
• Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.
• Educate customers on emerging trends, industry benchmarks, and new hirify.global capabilities through technical briefings, innovation days, and workshops.
• Lead technical discovery, solution design, and scoping to advance identified growth opportunities that lead to an increase in ARR.
• Influence customer architecture strategy to include hirify.global Vantage through modern data and analytics blueprints.
• Align technical execution with account team strategy and customer success goals, ensuring long-term platform expansion.

Requirements

• Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.
• Experience with Cloud technologies such as AWS, Azure and Google Cloud.
• Knowledge of the competitive landscape and an understanding of hirify.global’s differentiators.
• A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.
• Demonstrate ability to understand customer’s needs and provide thought leadership to influence and build trust at multiple levels.
• Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a related discipline.

Culture & Benefits

• Prioritize a people-first culture.
• Embrace a flexible work model.
• Focus on well-being.
• Committed to actively working to foster an inclusive environment.