Sr. AWS Developer (AI)

TL;DR

Sr. AWS Developer (AI): Executes and implements complex solution designs by leveraging AWS-optimized architectures at enterprise scale for contact centers with an accent on security, scalability, and code development. Focus on delivering solutions for contact centers using Amazon Connect, integrating across multiple systems, and implementing CI/CD.

Location: Remote from Colombia

Company

hirify.global, Part of Accenture is a leader in AI, Amazon, and Salesforce innovation, crafting intelligent solutions like Agentforce to revolutionize workflows and customer experiences.

What you will do

• Collaborate with Solution Architects to deliver successful contact center solutions.
• Provide technical advisory support for customer requirements and processes.
• Develop and implement solution designs leveraging best practices and programming principles.
• Lead a development team in distributing tasks and performing code reviews.
• Deliver technical end-user training and documentation.
• Exercise independent judgment on enterprise-level projects with minimal direction.

Requirements

• Experience with hands-on programming (e.g., python, java, c#, .NET, Node.js).
• Experience building integrations across multiple systems, REST APIs.
• Knowledge of JSON format and related services.
• Strong troubleshooting and debugging skills.
• Experience with Cloudformation and Lambda Integrations.
• Experience implementing CI/CD or Infrastructure as Code.

Nice to have

• Experience with WFM, CRM, and contact center solutions.
• Experience with communications protocols and APIs such as WebRTC and SIP.
• Experience with Contact Flow implementation, Lex integration, and contact center routing.
• Advanced knowledge of AWS services and cloud architecture.
• Familiarity with Salesforce Service Cloud.
• AWS Cloud Practitioner, Developer, Solution Architect Certification or Salesforce Certified Administrator/Platform Developer I.

Culture & Benefits

• Flexible remote and in-person work options to keep the team connected and unified.
• Anticipated travel commitment of up to 25% for certain roles.
• Culture of trust and understanding, valuing good work over fixed hours.
• Encourages collaboration and feedback from all team members.
• Regular company meetings and town halls with executive team addressing suggestions and questions.
• Emphasis on celebrating successes and fostering a fun work environment.