Senior People Operations Specialist

TL;DR

Senior People Operations Specialist: Leading the global payroll system rollout and ensuring data accuracy across the APJC region, then transitioning to a regional subject matter expert. Focus on managing concurrent country rollouts, performing rigorous data validation between Workday and ADP, and standardizing HR operations while ensuring local compliance.

Location: In-office in Bangalore, India

Company

hirify.global runs one of the world’s largest networks, protecting and accelerating millions of websites globally.

What you will do

• Lead People Operations workstreams for global payroll system rollouts across 2-3 APJC countries.
• Execute high-volume data cleansing and rigorous validation between Workday and ADP to ensure data integrity.
• Develop user scenarios and perform UAT for system tasks, standardizing global HR operations while ensuring local compliance.
• Create and maintain Standard Operating Procedures (SOPs) and train local People Ops Specialists post-implementation.
• Provide timely, high-quality support to employee inquiries through Zendesk as a subject-matter expert.
• Act as a proactive liaison between employees and specialized teams like Payroll, Benefits, and Legal to resolve complex issues.

Requirements

• 5+ years in People Operations or HR Admin, with a proven track record of supporting large-scale system rollouts (Workday, ADP, or similar).
• Deep understanding of the HR-to-Payroll pipeline and the technical nuances of the employee lifecycle across different geographies.
• High proficiency in Workday, specifically in creating/validating reports and understanding data flow to third-party payroll providers. Experience with ADP Celergo integrations is a significant plus.
• Experience managing multiple projects with competing deadlines, with the ability to proactively identify and communicate risks.
• Excellent verbal and written communication skills, with the ability to lead workshops and translate technical system requirements for non-technical experts.
• Regional expertise in the APAC region, understanding needs for payroll, compliance, onboarding, offboarding, and the full employee lifecycle.

Culture & Benefits

• On a mission to help build a better Internet, committed to protecting the free and open Internet.
• Dedicated to building a diverse and inclusive team, hiring the best people based on potential and supporting their development.
• Involved in initiatives like Project Galileo (protecting journalism/civil society organizations), the Athenian Project (securing government election websites), and 1.1.1.1 (a faster, more secure, privacy-centric public DNS resolver).
• Provides reasonable accommodations to qualified individuals with disabilities for the application process.