It Logistics And Planning Support Agent

TL;DR

It Logistics And Planning Support Agent: Following up on requests for the installation, relocation, and removal of IT equipment with an accent on maintaining accurate records and documentation. Focus on coordinating with teams to ensure IT equipment movements are completed on time and keep users informed about their status.

Location: Luxembourg

Company

hirify.global is dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact, helping EU institutions, public and private organisations thrive in a rapidly evolving digital world.

What you will do

• Follow up on requests for the installation, relocation, and removal of IT equipment.
• Record and update request actions in the internal management tool.
• Coordinate with teams to ensure IT equipment movements are completed on time.
• Monitor requests and keep users informed about their status.
• Maintain accurate records and documentation.
• Support daily IT logistics and planning activities.

Requirements

• At least 2 years of experience in a similar role.
• Good knowledge of MS Office 2010 (Excel, Word, and Outlook).
• Strong ability to manage multiple tasks with strong attention to detail.
• Good communication skills with a customer-oriented approach.
• Good knowledge of French and English (spoken and written, minimum B2 level).

Culture & Benefits

• Opportunity to work in a modern environment.
• Competitive compensation & benefits package.
• Hospitalization plan.
• Meal allowance.
• Well-being activities (on premises).
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings).
• Personalized development plan for targeted career growth.