Staff Software Engineer (Real User Monitoring)

TL;DR

Staff Software Engineer (Real User Monitoring): Designing and evolving platform infrastructure for frontend observability products with an accent on building and scaling data pipelines and reducers. Focus on guiding cross-functional collaboration and solving ambiguous, high-impact technical problems across multiple product lines.

Location: Remote. Candidates should preferably be based in Paris or Madrid; other EMEA locations with strong alignment may be considered.

Company

hirify.global is a global SaaS business focused on digital transformation, cloud migration, and infrastructure monitoring.

What you will do

• Design and evolve platform infrastructure that supports frontend observability products including RUM, session replay, feature flags, and product analytics.
• Build and scale data pipelines and reducers using technologies such as Kafka and Redis to ingest, transform, and serve real-time user experience data.
• Partner with SDK, FE and OpenTelemetry contributors to support a growing number of data platforms and open standards in frontend instrumentation.
• Guide cross-functional collaboration by identifying shared patterns and unifying backend infrastructure across multiple product lines.
• Solve ambiguous, high-impact technical problems by applying deep systems knowledge and delivering clear architectural direction.
• Serve as a technical leader and mentor within the RUM organization and broader engineering community.

Requirements

• Experienced in building scalable, distributed backend systems using technologies such as Kafka, Redis, and Java.
• Comfortable managing complex data pipelines and translating diverse data sources into semantically aligned, actionable insights.
• Skilled at navigating ambiguity and driving clarity across multiple teams and product surfaces.
• Familiar with open standards in observability, such as OpenTelemetry, and excited to contribute to a broader ecosystem.
• Proactive and hands-on—ready to dive into unclear problem spaces and turn them into reliable, performant systems.
• Based in Paris or Madrid preferred; other EMEA locations with strong alignment may be considered.

Culture & Benefits

• Hybrid workplace with focus on relationships, collaboration, and creativity.
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• Intradepartmental mentor and buddy program for in-house networking.
• Inclusive company culture and ability to join Community Guilds (employee resource groups).
• Competitive global benefits and giving programs.