Technology Manager (AI)

TL;DR

Technology Manager (AI): Driving the implementation of AI technologies to automate tasks and personalize customer experiences for CRM with an accent on data analysis, content generation, and campaign optimization. Focus on applying AI applications to understand consumer behavior and deliver tailored messages at scale.

Location: Hybrid role in Barcelona, Spain with relocation support available.

Company

hirify.global is the world's leading travel subscription platform, pioneering Prime, the first and largest travel subscription program.

What you will do

• Drive the implementation of AI technologies for data analysis, task automation, content creation, personalization, and communication optimization.
• Collaborate closely with data scientists to deepen understanding of consumer behavior.
• Apply AI for hyper-targeted personalization and segmentation of customer profiles.
• Leverage AI for predictive analytics on trends and purchase likelihood.
• Utilize AI for content generation and marketing automation workflows.
• Optimize campaigns by adjusting the AI decisioning framework.

Requirements

• Fluent in English (professional proficiency).
• Proficiency in AI tools such as Gemini, ChatGPT, or Copilot, and their connectivity with Google Workspace.
• Deep understanding of Big Query SQL with 2+ years of experience in complex querying and modeling of large data sets.
• Strong analytical and problem-solving mindset, able to translate data into actionable insights.
• Excellent communication and collaboration skills for technical and non-technical audiences.
• Proficiency in coordinating multi-stakeholder workstreams and managing deadlines across teams.

Nice to have

• Active use of AI-driven customer engagement platforms like Braze or Hightouch.
• Proficiencies in designing, building, and optimizing data pipelines.
• Experience in machine and reinforcement learning (ML/RL).
• Familiarity with data visualization via Looker Studio.
• Understanding of ETL/ELT principles and experience with relevant tools.
• Experience in developing and managing data workflows using Airflow or Google Cloud Composer.

Culture & Benefits

• Competitive compensation package including Prime Plus membership, performance-based bonuses, and flexible benefits.
• Hybrid home-office model focused on outcomes and flexibility.
• Continuous learning opportunities with free Coursera access, soft skills workshops, and tech training.
• Personalized career paths and growth programs to empower your career.
• Relocation support and premium equipment.
• Dynamic environment with after-work events, padel tournaments, and no dress code.