AI Outcomes Manager (AI)

TL;DR

AI Outcomes Manager (AI): Transforming how every department works with hirify.global, focusing on measurable business outcomes on hirify.global. Focus on designing and building AI agents, rethinking business processes, and driving breadth and depth of adoption of the hirify.global platform.

Location: Hybrid (4 days a week in SF Bay Area offices)

Salary: $150,000-$212,000 annually

Company

hirify.global is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams.

What you will do

• Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on hirify.global.
• Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from hirify.global’s platform.
• Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities.
• Design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability.
• Proactively identify expansion opportunities and drive engagement across teams and functions.

Requirements

• 5+ years of professional experience in roles that blend business and technology with a consultative, customer‑facing approach.
• Strong problem‑solving and communication skills; comfortable working with stakeholders from ICs to executives.
• Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows.
• Understanding of what current LLMs can and cannot do and able to steer towards reliable, safe, cost‑effective solutions.
• Product sense and user empathy—you can spot high‑value applications of AI across diverse job functions and design clear, guided experiences.
• Hands‑on experience with modern AI platforms and tools (e.g., OpenAI, Claude, Mistral, Cohere or similar).

Nice to have

• Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders.
• Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost.
• Ability to analyze usage signals and customer feedback to inform roadmap and drive adoption.

Culture & Benefits

• Comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and opportunity to contribute to 401k plan.
• Home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
• Vibrant company culture through regular events.
• Healthy lunches daily to keep you fueled and focused.
• Committed to an inclusive and diverse company.