Senior Community Manager

TL;DR

Senior Community Manager: Designing and scaling community ecosystems for privacy-first products with an accent on building belonging, designing ambassador programs, and fostering micro-communities. Focus on shaping brand reputation, driving organic engagement, and connecting users with internal product teams.

Location: Must be based in the US.

Company

hirify.global is a fast-growing scale-up serving over 100 million users with a privacy-first ecosystem of services like hirify.global Mail, VPN, Drive, and Pass, aiming to build a more ethical internet.

What you will do

• Design the foundation of hirify.global’s community ecosystem and architect the hirify.global Community Hub.
• Build systems, frameworks, and rituals to scale belonging and participation.
• Create and lead hirify.global’s ambassador program, including design, sourcing, and nurturing.
• Grow micro-communities across platforms like Reddit, Discord, Telegram, and LinkedIn.
• Guard the health and safety of hirify.global’s brand reputation, monitoring sentiment and guiding crisis responses.

Requirements

• 7+ years in community management, ambassador programs, or developer relationships building.
• Proven communication and copywriting experience.
• Proven experience building community hubs or ambassador programs from the ground up.
• Experience facilitating in-real-life user communities or event-driven community activation.
• Exceptional communication skills; able to motivate, inspire, and mobilize groups.
• Comfortable working autonomously and owning complex cross-functional programs.
• Must be based in the US and familiar with US online culture.

Nice to have

• Experience with developer relations and community building at large-scale companies.
• Strong familiarity with and passion for open-source ecosystems, privacy, security, or internet culture.
• Experience with community tools (Discourse, Dev., Guild, Orbit, Commsor, Common Room, etc.).

Culture & Benefits

• Work with highly selective and talented teams who are focused on impact.
• Opportunities for rapid career advancement within a fast-growing tech company.
• Do work that matters by defending freedom and democracy around the world.
• Flexible working hours and career growth support.
• Global and department team-buildings, office parties and celebrations, transport and gym allowances, free breakfast and lunch.
• All team members are shareholders and receive stock options when joining.