ServiceNow Platform Administrator
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
ServiceNow Platform Administrator (ITSM): Administering and maintaining the ServiceNow platform with an accent on configuration, stability, and operational health. Focus on user management, system configurations, and supporting platform upgrades.
Location: Hybrid in Galway, Ireland, with work-from-home options.
Company
empowers organizations worldwide with its AI-powered Experience Orchestration platform to improve customer and employee experiences.
What you will do
- Administer users, roles, groups, ACLs, and system configurations.
- Maintain forms, UI policies, business rules, and catalog items.
- Support platform upgrades, patches, and health checks.
- Assist with incident resolution, testing, and documentation.
- Create reports and dashboards.
Requirements
- 1–3 years of ServiceNow administration experience.
- Basic knowledge of ServiceNow configuration and scripting.
- Understanding of ITSM processes.
- ServiceNow CSA certification preferred.
- ITIL Foundation certification.
- Fluent English is mandatory.
Culture & Benefits
- Flexible work schedules and work-from-home options.
- Development and career growth opportunities.
- Excellent pension scheme and bonus scheme.
- Health insurance, income protection, and life assurance.
- Family-friendly leave allowances.
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