Lead Site Reliability Administrator (AI)

TL;DR

Lead Site Reliability Administrator (AI): Building solutions to enhance availability, performance, and stability of hirify.global services and automating repetitive work in a cloud DevOps environment with an accent on proactive monitoring, incident resolution, and continuous feedback to development teams. Focus on developing scalable solutions, troubleshooting complex high-throughput applications, and ensuring 7x24x365 support.

Location: Remote (USA)

Salary: $103,250 - $153,250

Company

hirify.global is a global leader in information management focused on AI-first innovation, creativity, and collaboration.

What you will do

• Develop solutions to enhance availability, performance, and stability of hirify.global services.
• Automate repetitive tasks as part of a cloud DevOps organization.
• Drive down incident occurrences through proactive monitoring and alerting.
• Provide continuous feedback to development teams on system stability and enhancements.
• Take ownership of incident resolution, participating in RCA and SWAT investigations.
• Participate in day-to-day advanced technical support and troubleshooting.

Requirements

• Strong expertise in Linux systems with the ability to understand, maintain, and develop scripting software (Shell, Python, Perl, JavaScript).
• Hands-on experience with cloud infrastructure (Google Cloud, AWS, Azure) and PaaS technologies such as Kubernetes.
• Solid understanding and operational experience with containerization (Docker) and microservices/RESTful architectures.
• Proficient in Continuous Delivery and automation tools like GitOps and Ansible.
• Experienced with databases (Oracle, Postgres, Cassandra) and middleware (Apache, Tomcat, Spring, Java-based frameworks).
• Knowledgeable in monitoring and observability using tools like New Relic, Dynatrace, Zabbix, and centralized logging systems like Graylog or Kibana.
• Demonstrated ability to diagnose and troubleshoot complex issues in high-throughput applications, with a strong grasp of security best practices and ITIL principles.
• Proven leadership and collaboration skills to drive scalable solutions, manage multiple priorities, and work independently or within cross-functional teams.
• Availability for rotating shifts and 7x24x365 on-call support is required.

Culture & Benefits

• Opportunity to partner with highly regarded companies and tackle complex issues.
• Access to a thoughtfully designed benefits package supporting physical, emotional, and financial wellbeing.
• Proactive approach fostering collaboration, innovation, and personal growth.
• Commitment to diversity and inclusion, promoting a respectful and empowering environment.
• More details about compensation programs, vacation entitlement, and paid time off are available during the hiring process.