IT Support Specialist

TL;DR

IT Support Specialist: Providing technical support and managing IT infrastructure for the Tel Aviv office with an accent on employee onboarding, hardware management, and software license administration. Focus on troubleshooting, ensuring smooth daily operations, and maintaining basic security hygiene.

Location: Onsite in Tel Aviv, Israel (with occasional remote support).

Company

hirify.global is looking for an IT Support Specialist to manage their Tel Aviv office's technical needs.

What you will do

• Own the technical aspects of employee onboarding and offboarding, preparing laptops and setting up accounts.
• Manage physical IT inventory, including purchasing and setting up hardware like laptops and monitors.
• Provide help desk support for hardware and software issues to the Tel Aviv team.
• Oversee SaaS applications and license management to ensure efficient usage.
• Maintain basic security hygiene, ensuring laptop updates and managing access permissions.

Requirements

• 1-2 years of experience in an IT Support or IT Admin role required.
• Hands-on experience with hardware troubleshooting and cloud permission configuration.
• Strong knowledge of macOS and Windows environments.
• Experience managing SaaS Admin consoles (Google Workspace, Slack, Zoom).
• Service-oriented attitude with a focus on problem-solving.
• Understanding of basic security practices like MFA and password safety.

Culture & Benefits

• Flexible part-time position (3 days a week) allowing organization of hours around other commitments.
• Work closely with HR and Operations teams.
• Be the "go-to" person for technical matters in the office.