Success Enterprise Solutions Consultant (Fintech)

TL;DR

Success Enterprise Solutions Consultant (Fintech): Helps innovative crypto companies scale their financial operations using hirify.global, focusing on post-onboarding customer journey and platform adoption. Focus on developing deep expertise in crypto accounting and financial operations to become a trusted advisor for clients.

Location: Remote; must be based in Canada (Toronto, Montreal, Ontario, Quebec) or the United States (New York, New Jersey, Massachusetts)

Company

hirify.global builds infrastructure to bring financial integrity to the crypto economy, powering mission-critical accounting, reporting, and operational workflows for institutions, corporates, and crypto-native organizations.

What you will do

• Act as the primary point of contact for customers post go-live, supporting their adoption of hirify.global across teams and workflows.
• Train users on product features and best practices for optimal utilization.
• Help customers optimize month-end, reconciliation, and reporting processes.
• Understand each client’s business model and how hirify.global supports their operations.
• Proactively identify risks, adoption gaps, and opportunities for improvement.
• Work closely with Support, Account Managers, and Product teams to resolve issues and drive customer success.

Requirements

• 1–3 years of experience in Customer Success, SaaS, consulting, fintech, or accounting-related roles.
• Strong interest in crypto, accounting, and financial operations.
• Understanding of basic accounting principles and reconciliation workflows.
• Comfortable learning technical concepts like APIs, integrations, and data flows.
• Enjoys working directly with customers and solving operational problems.
• Communicates clearly with both internal teams and customer stakeholders.

Nice to have

• Experience in accounting, audit, or finance tooling.
• Exposure to crypto projects, Web3 companies, or blockchain ecosystems.

Culture & Benefits

• Remote or Hybrid working options.
• 25 days paid holiday plus bank holidays, with an additional day of annual leave each year up to 30 total days.
• Your birthday off.
• Access to mental health resources, wellbeing programs, and professional coaching.
• Family-friendly policies.
• Fitness and wellness budget.
• MacBook Pro and a $200 home office setup budget.
• Training and development budget.

Hiring process

• Screening - 30 min
• Hiring Manager Interview - 30 min
• Case study sendoff
• Case Presentation - 1 hour
• Values & Behaviours - 45 min