People Operations Specialist

TL;DR

People Operations Specialist: Ensuring smooth People operations across multiple countries from payroll and benefits to global mobility and labor relations. Focus on supporting employees, ensuring processes run seamlessly, and maintaining compliance with local regulations.

Location: Hybrid

Company

hirify.global enables the biggest companies in the world to collect payments in 40 countries in emerging markets.

What you will do

• Monthly Payroll Management: Consolidate payroll inputs, submit data to external providers, audit final reports, and coordinate with Treasury for funding and salary payments.
• Advanced Employee Service: Resolve employee queries through the Jira ticketing system, Slack, and email.
• Financial Reporting & Liaison: Prepare consolidated reports for Accounting and FP&A, tracking variances and ensuring accuracy in payroll impact.
• Global Labor Relations: Review and update labor documentation, including localized contract clauses, country-specific requirements, etc.
• Compliance & Audit: Manage social security and tax payments and maintain Standard Operating Procedures (SOPs).
• Country-Specific Operational Ownership: Manage the end-to-end execution of regional operational nuances.
• Employee Lifecycle & Offboarding: Manage the end-to-end offboarding process, including exit agreements and coordination with legal counsel for claims or lawsuits.

Requirements

• 5+ years of experience in Payroll, People Operations, HR Operations, or a related field, ideally in a multi-country or global environment.
• Strong understanding of payroll processes, tax compliance, labor laws, and statutory reporting.
• Demonstrated ability to reconcile payroll data, audit provider outputs, and resolve discrepancies.
• Strong analytical mindset with excellent attention to detail and accuracy.
• Experience supporting employee queries through systems such as Jira, Zendesk, Slack, or email.
• Solid organizational skills with the ability to manage multiple countries, providers, and deadlines.
• Strong written and verbal communication skills in English.

Nice to have

• Experience in high-growth international companies.
• Familiarity with APAC labor legislation.
• Knowledge of automation, AI tools, or workflow optimization.
• Prior exposure to process improvement or operational excellence initiatives.

Culture & Benefits

• Flexibility: Flexible schedules and driven by performance.
• Work in a dynamic and ever-evolving Fintech industry.
• Referral bonus program.
• Learning & development: Access to a Premium Coursera subscription.
• Language classes: Free English, Spanish, or Portuguese classes.
• Social budget: Monthly budget to chill out with the team.