Technical Program Manager (AI)

TL;DR

Technical Program Manager (AI): Building and optimizing deployment pipelines and internal tools with an accent on AI-driven issue identification and automated workflow design. Focus on translating complex technical friction into prioritized roadmaps and establishing cross-functional standards for system health and domain maturity.

Location: Onsite in Tel Aviv, Israel. Applicants must have the legal right to work in Israel without visa sponsorship.

Company

hirify.global is the fastest-growing startup ever, focused on reinventing cloud security and empowering businesses to thrive in the cloud, trusted by over 50% of the Fortune 100.

What you will do

• Help build and maintain the Unified Maturity Table, defining technical parameters (workflows, support packages) and their KPIs.
• Partner with the team to refine internal AI agents by measuring the performance of their answers against human expert interventions.
• Use cluster analysis of support ticket descriptions to identify recurring patterns, then design and implement automated workflows.
• Drive the department’s operating system by facilitating design meetings, managing cross-domain syncs, and ensuring documentation is current.
• Define and implement different thresholds by analyzing support ticket complexity, resolution times, and domain-specific friction.
• Transition static maturity reports into live, dynamic dashboards with trend lines.
• Lead design meetings to establish cross-functional standards for domain maturity and system health alerts.

Requirements

• 3–6 years of hands-on experience as a Software Engineer, Data Engineer, SRE, or Solutions Engineer.
• Proficiency in querying and analyzing large datasets (SQL, Python, or similar) to diagnose system bottlenecks and deployment failures.
• Proven track record of taking manual, "friction-heavy" processes and building automated, scalable engineering solutions.
• Experience with (or strong interest in) prompt engineering, RAG concepts, and auditing AI model outputs for accuracy and reliability.
• Ability to translate complex technical friction into a prioritized roadmap for stakeholders and senior leadership and lead the project to the finish line.

Culture & Benefits

• Join the fastest-growing startup ever with a mission to help organizations secure cloud environments.
• Work in a culture that values world-class talent and empowers businesses in the cloud.
• Make a significant impact as a leading player in a massive and growing market.
• Have the freedom to think creatively, dream big, and use your full range of skills.
• Work with a distributed team of hirify.globalards from over 20 countries.