IT Support Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
IT Support Specialist: Delivering exceptional IT support to the Belgrade team with an accent on M365 administration, Windows OS, and network troubleshooting. Focus on efficiently managing and resolving IT issues using ticketing systems and ensuring smooth connectivity.
Location: Onsite in Belgrade, Serbia
Company
is a pioneer in scholarly, open access publishing, supporting academic communities since 1996 by fostering open scientific exchange across disciplines.
What you will do
- Manage and administer M365 environments.
- Provide operational support for Windows laptop operating systems and Microsoft Office applications.
- Utilize ticketing systems, such as Jira, to track and resolve IT issues.
- Demonstrate strong network knowledge to troubleshoot and resolve connectivity issues.
Requirements
- Excellent verbal and written communication skills in English.
- Strong work ethic and customer-oriented approach.
- Previous experience in IT support or related roles.
- Requires working from the Novi Beograd Office in Belgrade, Serbia.
Nice to have
- Certification in CompTIA A+.
- Certification in Microsoft MS-900.
Culture & Benefits
- Be part of a pioneer in scholarly, open-access publishing.
- Work in a fast-paced environment with a passion for technology.
- Contribute to fostering open scientific exchange.
- Join a large and expanding team in Serbia with over 620+ employees.
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