Project Manager, Internal Processes (Fintech)

TL;DR

Project Manager, Internal Processes (Fintech): Own and evolve internal processes related to transactional monitoring, metrics, and escalation for a global commerce company. Focus on aligning cross-functional teams, driving clarity on ownership, and establishing governance practices for operational decision-making and risk management.

Location: Hybrid work in Cyprus or Baku, Azerbaijan

Company

hirify.global is a global commerce company providing robust tools and services to help video game developers fund, distribute, market, and monetize their games worldwide.

What you will do

• Own and evolve internal processes related to transactional monitoring, metrics, and escalation.
• Align cross-functional teams around common operational signals, thresholds, and decision-making frameworks.
• Drive clarity around ownership, responsibilities, and escalation paths across teams.
• Ensure that transactional metrics and alerts support timely and effective operational decisions.
• Coordinate cross-team response during payment-related incidents and support post-incident reviews.
• Establish and maintain governance practices for operational decision-making and risk management.

Requirements

• 5+ years of experience as a Project Manager, Program Manager, or Process Manager.
• Experience in fintech, payments, or similar high-volume transactional environments.
• Proven experience leading cross-functional initiatives across technical and non-technical teams.
• Strong understanding of operational risk, metrics, and escalation processes.
• Ability to operate effectively in ambiguous environments and drive alignment across stakeholders.
• Excellent communication and documentation skills.

Culture & Benefits

• 100% company-paid medical, dental, and vision plans.
• Unlimited Flexible Time Off.
• Personalized career roadmap for professional development through training and educational opportunities.
• Fostering a supportive environment prioritizing physical, mental, and emotional well-being.
• Cultivating a community that values creativity, collaboration, and the transformative power of play.