Senior Technical Writer

TL;DR

Senior Technical Writer: Developing high-quality technical documentation for cloud security products with an accent on translating complex technical concepts into clear content for diverse audiences. Focus on improving documentation processes, ensuring accuracy, and advocating for best practices in product planning.

Location: Hybrid role, based in Milan, Zaragoza, or Belgrade.

Company

hirify.global is a cloud security product company known for creating Falco, an open standard for cloud threat detection, helping organizations secure innovation and lead the cloud security market.

What you will do

• Develop high-quality technical documentation including user documentation, API documentation, and release notes.
• Collaborate with various teams to gather information and ensure documentation accuracy and completeness.
• Translate complex technical concepts into clear and accessible content for developers, system administrators, and security professionals.
• Participate in product planning and design discussions to advocate for documentation best practices.
• Improve documentation processes for content creation, review, and publication workflows.
• Stay informed about industry trends in technical writing, documentation tools, and information architecture.

Requirements

• Bachelor's degree in Computer Science, Technical Communication, English, or a related field.
• 5+ years of experience in technical writing, preferably in the software industry.
• Proficiency in documentation tools such as Markdown and version control systems (GitHub).
• Experience with the docs-as-code workflow.
• Knowledge of cloud computing platforms (GCP, AWS, and Azure) and containerization technologies (Docker, Kubernetes).
• Ability to use AI/ML tools.
• English: B2 required (English CV appreciated).
• Work format: Hybrid, based in Milan, Zaragoza, or Belgrade.

Nice to have

• Familiarity with CSS.
• Python scripting skills.

Culture & Benefits

• Extra days off to prioritize your well-being.
• Mental health support for you and your family through the Modern Health app.
• Competitive compensation package.
• Focus on diversity, open dialogue, and a recognized "Best Place to Work" culture.
• Opportunity to join a fast-growing company, trusted by over 60% of the Fortune 500.

Hiring process

• AI tools may support parts of the hiring process.
• Final hiring decisions are made by humans.
• An English version of your CV will be appreciated.