Forward Deployed Engineer

TL;DR

Forward Deployed Engineer: Embedding deeply with enterprise customers to deploy and optimize hirify.global’s Content Inspection (CI) stack in cloud and datacenter environments with an accent on turning complex deployments and failures into product improvements. Focus on architecting, deploying, and validating CI in production, leading complex issue investigations, and strengthening architecture, operability, and scalability.

Location: SF Bay Area

Salary: $170,000–$190,000

Company

hirify.global is revolutionizing data security with AI-enabled data lineage that analyzes billions of workflows to understand data, detect risk, and stop threats.

What you will do

• Act as R&D owner for customer deployments of on-prem and hybrid Content Inspection (CI), ensuring real-world requirements inform product behavior and roadmap decisions.
• Architect, deploy, and validate CI in production environments, including Kubernetes, Helm, networking, security, and performance considerations.
• Lead investigation of complex customer issues by reproducing them in lab or test clusters, either delivering fixes or driving them to resolution within R&D.
• Serve as a technical point of contact for high-severity CI incidents, coordinating resolution across R&D, SRE, and Customer Support.
• Partner with SRE on reliability, capacity planning, upgrade safety, and operational readiness for on-prem CI.
• Drive product improvements by owning feedback related to diagnostics, observability, configuration safety, and supportability.

Requirements

• 3+ years of experience in Forward Deployed Engineering, Production Engineering, SRE, or customer-facing roles embedded within an R&D or product engineering organization.
• Deep, hands-on experience with Linux, containers, and Kubernetes (EKS, GKE, AKS, or self-managed clusters).
• Experience delivering and operating on-prem or hybrid enterprise software, including Kubernetes platforms and virtual appliances.
• Strong understanding of enterprise networking and security (TLS, DNS, load balancers, proxies, firewalls).
• Skilled at debugging distributed systems using logs, metrics, and traces.
• Confident working directly with enterprise customers on architecture discussions, deployments, and high-severity incidents.

Culture & Benefits

• Opportunity to revolutionize data security and shape its future.
• Work alongside experts who built industry-defining technologies at companies like CrowdStrike, Palo Alto Networks, Meta, and Google.
• Committed to creating a diverse environment and is an equal opportunity employer.