Appeals Analyst (Fintech)

TL;DR

Appeals Analyst (Fintech): Supporting the Cash App Global Appeals program by conducting complex, holistic reviews of customer relationships to identify and mitigate potential prohibited activity and risk. Focus on verifying customer information, performing enhanced due diligence, and analyzing transactions across various financial products.

Location: Remote (US)

Salary: $4,408–$8,808 USD per month

Company

hirify.global builds technology to increase access to the global economy through various brands like Square, Cash App, and Afterpay.

What you will do

• Verify customer information and conduct enhanced due diligence reviews.
• Stay abreast of regulatory updates and new requirements.
• Contribute to projects optimizing the regulatory program and operation team processes.
• Work in collaboration with Support, Risk, and other operations teams.

Requirements

• 3+ years experience in BSA/AML or Fraud related work, preferably in the payments space.
• Strong investigative skills, including familiarity with public record research and database tools.
• Demonstrated transaction analysis skills that apply across numerous financial products in complex scenarios.
• Ability to present and communicate findings via written and verbal communication to team members and team leads.

Nice to have

• Proven working experience with high-risk activity, particularly related to OCSE/CSAM.
• Relevant industry certifications (CAMS, CFE, CFCS).

Culture & Benefits

• Distributed team with a culture geared toward innovation, collaboration, and impact.
• Experience tailored to ensure employees are creative, productive, and happy.
• Remote work, medical insurance, and flexible time off.
• Retirement savings plans and modern family planning.
• Commitment to an inclusive interview experience, including reasonable accommodations for disabled applicants.

Hiring process

• Automated AI tools may be used to evaluate job applications for efficiency and consistency.
• Starting pay determined based on job-related skills, experience, qualifications, work location, and market conditions, with pay varying by US geographic zone.