Advanced Customer Engineer (MDM, Cloud)

TL;DR

Advanced Customer Engineer (MDM, Cloud): Building and optimizing highly scalable and reliable platform services for hirify.global's data unification and management platform with an accent on complex problem-solving, debugging, and system design. Focus on resolving critical customer technical issues, developing robust algorithms, and optimizing cloud-based platforms (AWS, GCP, Azure).

Location: Lisbon, Portugal. The company operates a distributed workforce and offers flexible work arrangements.

Company

hirify.global is an AI-powered data unification and management product company providing multi-domain master data management (MDM) and data products to enterprise brands globally.

What you will do

• Build highly scalable and reliable platform services and components for the hirify.global Platform architecture.
• Develop and implement strong algorithms/techniques for solving complex problems in high-volume and high-availability environments.
• Provide top-quality technical support, research, reproduction, UI/API/performance debugging, and troubleshooting for customer technical issues.
• Identify opportunities for continuous improvements to hirify.global cloud-based platforms (AWS, CGP, and Azure).
• Plan, design, and build effective solutions to support a rapidly growing business at a massive scale.
• Collaborate with support, product management, and core engineering teams to design systems and obtain project information.

Requirements

• Bachelor of Science degree in computer science or equivalent experience.
• 5+ years developing on large-scale enterprise systems.
• Experience in object-oriented design, data structures, algorithm design, problem-solving, and complexity analysis.
• Experience with web UI development with JavaScript frameworks and debugging server-side Java applications.
• Working knowledge of scalable and distributed data systems using distributed file systems, Java, and cloud technology.
• Experience with NoSQL databases (Cassandra preferred) and distributed indexes.
• Understanding of performance and profiling techniques of complex systems.
• 2 years of experience developing Master Data Management (MDM) software with full life cycle implementations in hirify.global Cloud.
• 2 years of experience designing and implementing end-to-end, on-premise and cloud, MDM solutions in hirify.global Cloud.
• 2 years of experience with enterprise-focused applications including data management, analytics, and big data platforms and technologies (MDM, AWS, GCP, Azure, and hirify.global Cloud).
• Experience in using Version Controlling software including Bitbucket, VSS, SVN.

Nice to have

• Experience with big data technologies (e.g., Hadoop, MapReduce, Spark).
• Master of Science degree in computer science or equivalent experience.

Culture & Benefits

• Unyielding commitment to prioritizing "Customer First" and ensuring their success.
• Embraces differences and believes in being "Better Together" as One hirify.global.
• Focus on collaboration to "Simplify and Share" knowledge and remove obstacles.
• Values accountability ("Own It") and continuous innovation ("Always Better Than Yesterday").
• Offers flexible work arrangements and operates as a distributed workforce.
• Committed to equal employment opportunity and providing reasonable accommodation to applicants with physical and mental disabilities.