Manager, Cloud Operations

TL;DR

Manager, Cloud Operations: Leading a team of senior engineers to ensure the reliability, availability, and speed of hirify.global Cloud in a large-scale, multi-cloud environment with an accent on operational excellence, incident response, and continuous improvement. Focus on hands-on technical leadership, leveraging automation and AI-driven workflows, and fostering cross-functional collaboration to shape and reduce reliability risks.

Location: Hybrid in Israel

Company

hirify.global builds the product that powers fast applications worldwide, offering a leading real-time data platform used by over 10,000 customers.

What you will do

• Lead and develop a CloudOps team in Israel, setting clear goals and fostering team growth and performance.
• Provide hands-on technical leadership focusing on reliability, resiliency, observability, automation, performance, and cost efficiency in a cloud-native environment.
• Own and improve core operational processes, including on-call and incident response, escalations, change management, and post-incident reviews.
• Partner with R&D, Platform, Product, Support, and Customer Success to reduce reliability risks and improve deployment safety.
• Utilize data, metrics, observability tooling, automation, and AI-driven workflows to measure system health and drive continuous improvement.

Requirements

• 5+ years of experience in Cloud Operations, SRE, Production Engineering, or similar roles in large-scale production environments, including 3+ years managing or leading engineering teams.
• Strong hands-on experience with at least one major public cloud (AWS, GCP, or Azure) running production workloads at scale.
• Good understanding of Linux and networking fundamentals, with hands-on experience in automation or scripting.
• Proven ability to lead teams through incidents and operational change with clear, calm communication under pressure.
• A high degree of ownership and accountability, with a data-driven approach to prioritization and decision-making.

Nice to have

• Experience leading operational projects from design to rollout.
• Familiarity with ITIL/ITSM concepts (incident, change, problem management, and security/compliance processes) adapted for modern cloud operations.
• Experience with cost optimization, capacity planning, or FinOps-related practices in large-scale cloud environments.
• A track record of automation and process transformation in distributed teams.

Culture & Benefits

• Value a culture of curiosity, diversity of thought, and innovation.
• Committed to a diverse and inclusive work environment where all employees’ differences are celebrated.
• Dedicated to equal employment opportunities regardless of various classifications.
• Strive to create a workplace where every voice is heard and every idea is respected.
• Committed to providing access and reasonable accommodation to applicants with mental and/or physical disabilities.