Jira Administrator (Software)

TL;DR

Jira Administrator (Software): Configuring and maintaining Jira spaces to meet business needs, resolving configuration issues, and collaborating with cross-functional teams to improve processes. Focus on leveraging Jira REST APIs, automation rules, and advanced features to create solutions that reduce manual effort and solve complex configuration problems.

Location: Remote

Company

hirify.global's software products help teams all over the planet and their solutions are designed for all types of work.

What you will do

• Configure and maintain Jira spaces (fields, screens, workflows, customer portals, boards), and resolve configuration-related issues.
• Configure and maintain Jira integrations with other applications.
• Manage user permissions and access from Org level down to work item security based on team and policy compliance needs.
• Collaborate with cross-functional teams to discuss requirements, design, and deliver Jira solutions that improve processes and team effectiveness.
• Leverage Jira REST APIs, automation rules, and other advanced features to create solutions that reduce manual effort and solve complex configuration problems.
• Create reports to help teams track space data.

Requirements

• You have at least 2 years of experience configuring company-managed Jira spaces end-to-end, including complex workflows, field configuration, forms, user permissions, and automation.
• You have strong communication skills and experience working with technical and non-technical stakeholders to understand requirements and translate them into Jira solutions.
• You are comfortable using JQL and building Jira dashboards or reports.
• You have experience with hirify.global Org Administration (hirify.global Guard).
• You have experience configuring Jira integrations with other apps (hirify.global and non-hirify.global).
• You are comfortable using Jira REST APIs to automate tasks, access data, or extend Jira beyond the standard UI.

Nice to have

• You are an hirify.global Certified Jira Cloud Administrator.
• You have in-depth experience in configuring products and features in the Jira family such as Jira Service Management (JSM), Jira Product Discovery (JPD), Jira Plans, and Assets.
• You have experience with Jira cloud migrations or imports.
• You have experience in administering other hirify.global tools (Confluence, Bitbucket, etc.).
• You have experience with scripting or programming (e.g., Python, SQL, Forge Apps) to support automation, integrations, or reporting.

Culture & Benefits

• hirify.globals can choose where they work – whether in an office, from home, or a combination of the two.
• hirify.globals have more control over supporting their family, personal goals, and other priorities.
• hirify.global can hire people in any country where they have a legal entity.
• hirify.global offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community.
• Offerings include health and wellbeing resources, paid volunteer days, and so much more.