Operations Specialist (Game Development)

TL;DR

Operations Specialist (Game Development): Designing and optimizing workflows for creative services within a game development studio with an accent on process scaling, resource planning, and bottleneck identification. Focus on building intuitive Jira systems and translating complex operational concepts for creative teams.

Location: Office-First in Warsaw, Masovian Voivodeship, Poland, with a minimum of 10 days per month in the office. Relocation support provided to Poland.

Company

hirify.global is a mission-driven company focused on creating revolutionary, story-driven RPGs that resonate with gamers globally.

What you will do

• Design and scale processes to enhance creative workflows without hindering innovation.
• Support resource planning, intake, and workflow optimization across various creative and production teams.
• Contribute to continuous improvement by identifying operational bottlenecks and proposing efficient solutions.
• Act as a primary problem solver for workflow challenges within RED Creative Services.
• Configure and manage intuitive Jira workflows, forms, and dashboards for creative teams.
• Translate complex operational terminology into understandable language for non-technical stakeholders.

Requirements

• 2–3 years of experience in operations, project management, or production support, ideally in creative, gaming, or tech environments.
• Proven experience working cross-functionally with creative, production, or technical teams.
• Strong background in process improvement, workflow design, or intake systems.
• Demonstrated ability to configure and manage Jira projects, workflows, forms, and dashboards.
• Familiarity with workflow and resource management tools, and comfort with data dashboards and reporting.
• English: B2 required for effective communication within an international environment.
• Ability to balance structured processes with the flexibility needed for creative work.

Culture & Benefits

• Office-First working model, requiring a minimum of 10 days per month in the Warsaw office.
• Comprehensive relocation package including flight tickets, temporary housing, pet relocation, and assistance with legalization.
• Extensive health and well-being benefits, including life insurance, medical budget (for those outside Poland), psychological care, paid leave (20-26 days), and menstrual leave.
• Professional growth opportunities through internal workshops, external training, and knowledge-sharing initiatives.
• Flexible working hours (8-10 AM CET start), cafeteria platform access, and various social events.
• Dog-friendly office, healthy canteen options, and a truly international working environment.