Staff Software Engineer (AI)

TL;DR

Staff Software Engineer (AI/Fullstack): Building and optimizing an insights platform for conversational AI agents with an accent on architectural leadership, data modeling, and user-facing features. Focus on designing scalable systems, interpreting customer feedback, and defining product direction in an ambiguous environment.

Location: Onsite in San Francisco

Salary: $300K–$375K

Company

hirify.global is the leading conversational AI platform empowering brands to deliver concierge customer experience through AI agents.

What you will do

• Lead architecture and technical direction for a new insights platform.
• Build foundational product experiences for understanding customer intents and agent behavior.
• Define workflows and visualizations to improve agent quality.
• Drive fast iteration by testing ideas, gathering feedback, and refining product.
• Mentor engineers and establish engineering norms for a high-performing team.
• Partner with Product, Design, and Agent Engineering on the long-term roadmap.

Requirements

• 8+ years of engineering experience with meaningful technical leadership.
• Track record of building 0 to 1 products or teams.
• Ability to turn ambiguous ideas into clear technical plans.
• Proficiency in Typescript or Python and comfort working across the stack.
• Strong product intuition and experience building user-facing features.
• Experience designing efficient and scalable data models across relational and analytical databases.

Nice to have

• Experience building analytics products, conversation intelligence tools, or insight generation features.
• Experience working with agent-driven or LLM-powered systems.
• Experience influencing engineering culture and practices across teams.
• Deep technical expertise in building high availability systems, streaming pipelines, and data infrastructure.

Culture & Benefits

• Medical, dental, and vision benefits.
• Take what you need vacation policy.
• Daily lunches, dinners, and snacks in the office.
• In-office company driven by values: customers are everything, relentless momentum, winner’s mindset, and stronger together.