Lead Solution Engineer (PreSales)

TL;DR

Lead Solution Engineer (PreSales): Guide customers through technical sales processes for a conversational AI SaaS platform with an accent on solution design, technical evaluations, and business impact. Focus on managing complex sales cycles, collaborating with sales and product teams, and delivering technical presentations in a hybrid and remote European work environment.

Location: Remote or Hybrid in Europe, specifically Switzerland

Company

hirify.global is a fast-growing startup specializing in conversational AI SaaS platforms for contact centers, leveraging NLP and machine learning to automate customer service.

What you will do

• Lead the full technical sales process from discovery to proof of concept and solution validation.
• Collaborate closely with sales teams to co-own accounts and develop territory plans.
• Conduct technical deep dives, presentations, and Proof of Value sessions with customers.
• Improve internal processes and contribute to product roadmap discussions.
• Engage with global teams and participate in industry events and company offsites.

Requirements

• Must be located in Europe, preferably Switzerland.
• 5+ years experience in solution engineering or similar roles in SaaS or enterprise tech.
• Strong technical knowledge of APIs, cloud ecosystems, integrations, and enterprise architecture.
• Fluency in English and local market language.
• Excellent communication and presentation skills.

Nice to have

• Experience with contact center or VOIP/Telephony technologies.
• Familiarity with Salesforce and sales tools.

Culture & Benefits

• Diverse team with flat hierarchies and collaborative culture.
• Competitive compensation and equity package.
• Flexible working hours, 28 vacation days, and workation opportunities.
• Training and development budget for professional growth.
• Hybrid work environment valuing both flexibility and in-person collaboration.

Hiring process

• Recruiter video call.
• Manager interview.
• Case study evaluation.
• Bar Raiser interview.