Operations Engineer

TL;DR

Operations Engineer: Ensuring reliability, availability, and performance of large-scale production systems for a cloud-based platform with an accent on incident response, root cause analysis, and automation. Focus on troubleshooting complex infrastructure issues and collaborating with engineering teams to improve system resilience.

Location: Must be based in Poland, Croatia, or Argentina.

Company

hirify.global is a custom software development company that delivers value to clients through expertise and experience as a software innovation partner since 1991.

What you will do

• Ensure reliability, availability, and performance of production systems
• Monitor system health, respond to incidents, and perform root cause analysis
• Troubleshoot complex infrastructure and application-related issues
• Design and improve operational processes and best practices
• Develop and maintain operational documentation and runbooks
• Identify and implement automation opportunities to reduce manual work
• Collaborate with engineering teams to improve system resilience and scalability
• Participate in on-call rotations and incident response activities

Requirements

• 4+ years of experience in IT, system administration, operations, or SRE roles
• Strong working knowledge of Linux and/or Windows systems administration
• Proven experience troubleshooting production infrastructure and application issues
• Hands-on experience with scripting and automation (Bash, Python, PowerShell)
• Solid understanding of networking fundamentals (DNS, TCP/IP, routing, basic diagnostics)
• Experience with monitoring, alerting, and logging tools (Prometheus, Grafana, ELK, or similar)
• Experience working with cloud platforms such as AWS or Azure
• Familiarity with CI/CD pipelines and DevOps practices
• Experience with version control systems (Git)

Culture & Benefits

• Close cooperation with a customer
• Challenging tasks
• Competence development
• Ability to influence project technologies
• Team of professionals
• Dynamic environment with low level of bureaucracy